
A prototype will be in use within months and will be used to reliably identify the users of government web sites, although just how reliably is the question.
Currently Visa (the credit card system preferred by the government, and the only one valid for the purchase of Olympic tickets) has been involved in trials with its customers, where they can log into government websites using their credit cards.
I’m not certain which is more dangerous: my credit card details being known by the government, or my use of government internet sites being known by my bank. But something even more worrying is that Francis Maude appears to be in charge of the project, which almost certainly dooms it to failure.
He reckons that the proposed system will make it more difficult for fraudsters to dupe the benefit and tax systems. (I’m not sure how some of his colleagues will feel about that, but perhaps they could find a way of ensuring that Noble Lords have a card as soon as possible, as they seem to be fiddling on a grand scale, according to one of their number.)
The use of the internet for the delivery of government services is not an unreasonable idea. Of course it will save a lot of money. Offices all over the country where people used to be able to go to talk about their business on a one to one basis have long since closed, or become call centres where people can at least talk to another human being about their problems, albeit not face to face. How much cheaper would it be to sack half of these staff and replace them with an online service?
Who cares about quality of service?
Another worry about this is that, of course, there are still people who have no idea how to use a computer, most of them over 65, and there are very many who have no access to a computer.
Use of public computers for personal transactions, with identity cards (sorry identity assurance cards, by people who are not “net savvy” will create far more security problems than use of the cards may eliminate.
Sometimes you have to wonder why they bothered changing governments in England. (I say that because our representation didn’t change at all, except that SNP and Liberal by-election wins went back to Labour!)













