Showing posts with label Richard Wilson. Show all posts
Showing posts with label Richard Wilson. Show all posts

Wednesday, 23 March 2011

I JUST DON'T BELIEVE IT!

I’ve just watched Richard Wilson’s investigation into what was billed as the “British” rail system, but turned out to be the “English” system. Nonetheless, it was interesting and, as much of the system crosses the Border, appropriate for the blog.

The programme contains far too many facts and examples to record here, but the title sums up my overall impression.

We have the most expensive rail fares in Europe, and, despite having a largely private railway, we also have the biggest government subsidies in Europe.

Rail travel has become far more popular over the last decade with passenger numbers increasing by some 40%, but with seats increasing by only 10%, giving rise to overcrowding of the kind seen in Mumbai.

The pricing system is described as Kafkaesque.

It’s certainly expensive. A season ticket between London and Reading cost £4000!! When “Which” surveyed fares its was given the wrong fare in 50% of enquiries. Despite this the companies adopt “zero tolerance” to passengers with wrong tickets with on the spot fines.

Complex details of when and how to use various tickets leave tourists and irregular users lost. Amazingly if you get out of the train at an earlier stop than you bought the ticket for, you will be charged the full fare at the ticket barriers! Wilson himself had the right ticket, but not his Pensioners’ Railcard. As a result he was charged £273 full fare (Manchester to London). He could have gone to New York for that! Fortunately he wasn’t going from Manchester to Kyle of Lochalsh (£500+).

There is no logic to the fares. Bath-London is £159; Bath-Paris is £120. Go figure. And the wondrous deals that are advertised are often almost impossible to get. As an example Wilson picks a deal of £8 single Portsmouth-London. In fact the only fare he can find is £30.

Network Rail cost has spiralled within the last decade from £1billion-£5 billion and the company is £24 billion in debt, so £1 billion of the £5 billion goes to the banks (where else!). But no wonder the subsidy has grown. Repair costs are between 30% and 50% more expensive here than in mainland Europe.

Ticket bookings by phone are run by an automated voice recognition system. Now Richard Wilson has a very clear speaking voice, albeit with a Scottish accent, but his attempt to use the service was more of a comedy than “One foot in the grave”.

The bulk of the money is being spent in the South East of England with £800 million each on St Pancras and Kings Cross. Stations in England’s poorer North, are left falling down.

The overall situation is nothing less than a farce. If the government needed just one reason to keep its nose out of foreign affairs and concentrate on domestic ones, the forth world rail service could well be it.

Fur coat and no knickers Britain.


Pics: (1)Over funded, under performing, overcrowded, most expensive in Europe, dirty, late... some adjectives to describe British trains, many of which date to the mid 1970s. (2) SNCF, French Railways by comparison are cheaper and faster and a joy to travel on. (3) The St Pancras Station and Hotel had an £800 million face lift at our expense. No such finding for Edinburgh Waverley or Haymarket though. (4) Theresa Villiers, the minister responsible for trains in England, has had a positive experience of the railway system. Probably she was in Japan at the time. A little of this smug woman would go a long way.

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